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06-10-2008, 03:57 PM
A number of people have circled contact centers as the"killer app" for unified communications (UC) with Information Week taking the latest look at how UC seems to be theperfect fit for the call Read more... (http://www.fiercevoip.com/story/contact-center-corner-uc-killerapp-contact-center/2008-06-10)
More... (http://www.fiercevoip.com/story/contact-center-corner-uc-killerapp-contact-center/2008-06-10?utm_medium=rss&utm_source=rss&cmp-id=OTC-RSS-FV0)
More... (http://www.fiercevoip.com/story/contact-center-corner-uc-killerapp-contact-center/2008-06-10?utm_medium=rss&utm_source=rss&cmp-id=OTC-RSS-FV0)